At Trove Gain, we are committed to protecting your privacy and ensuring that your personal information is handled safely and securely. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By using our website and services, you agree to the collection and use of information in accordance with this policy.
We collect different types of information to provide and improve our services, including:
Personal Information:
Name
Email address
Phone number
Mailing address
Date of birth (to verify eligibility)
Payment information (e.g., bank details or cryptocurrency wallet address)
Non-Personal Information:
IP address
Browser type and version
Device information
Pages visited on our website
Time spent on each page
Clicks and navigation activity
We use the collected information for various purposes, including but not limited to:
Providing services: To offer and deliver our investment platform services, including processing payments and managing accounts.
Communication: To respond to inquiries, provide customer support, send updates, and offer information about new products or promotions.
Security: To detect and prevent fraud, unauthorized access, and other malicious activities.
Improvement: To analyze usage trends and improve our website and platform functionality.
Legal Compliance: To comply with applicable laws and regulations and to enforce our terms of service.
We employ various security measures to ensure that your personal information is protected from unauthorized access, loss, or misuse. These include:
Secure encryption for transactions.
Regular security audits of our systems.
Access controls to limit who can access your data.
While we strive to protect your personal information, please note that no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
We do not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist us in delivering services (e.g., payment processors, hosting providers). These providers are obligated to protect your information and only use it for the purposes we specify.
Legal Requirements: We may disclose your information if required by law or in response to valid requests from public authorities, such as law enforcement agencies.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred.
We use cookies and similar tracking technologies to enhance user experience, track usage patterns, and personalize content. Cookies help us remember your preferences and keep track of your session.
You can choose to disable cookies through your browser settings, but please note that some website functionalities may be affected.
You have the right to:
Access: Request a copy of your personal data we hold.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to certain legal exceptions.
Opt-out of Marketing Communications: You can opt out of receiving marketing emails by clicking the unsubscribe link in any promotional email we send.
To exercise your rights, please contact us at [Insert contact email].
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once no longer needed, we will securely delete or anonymize your information.
Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information.
If you are accessing our platform from outside of [Insert Country], please be aware that your personal information may be transferred to, stored, and processed in [Insert Country] or other locations where we have facilities or service providers. By using our services, you consent to the transfer of your information.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on this page and revising the "Effective Date" at the top.
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:
Email: contact@trovegain.com
Phone: +81 0117780206
Address: Ainosato 5-3, Kita-ku, Sapporo 002-8501 JAPAN